Booking guides

Practical walkthroughs for setting up services, reserving rooms and collecting booking payments. Start with the task you want to complete and follow the steps at your own pace.

Find the right guide for your next step

Start with your booking setup

If customers book time with your team, start with the online booking setup guide. It walks through adding a branch, creating team members and services, and assigning who provides each service. Once those details are ready, use the website booking link guide to help visitors reach your client booking page from the website they already know.

Plan room and space reservations

For meeting rooms, studios or other spaces hired by the hour, choose the room booking guide. Work through room descriptions, hourly prices and booking duration limits before sharing availability. The guide also helps you think about preparation time and access instructions, so customers understand what they are reserving and what they need to know before arriving.

Decide how customers will pay

Use the deposit and full-payment guide when deciding how much to collect at booking and how to explain any remaining balance. For collection at reception or before arrival, explore the guide to card readers, QR codes and payment links. Check the requirements and availability described in each guide before choosing the payment route that fits your business.

Use the examples and checklists

You can read these guides in any order and return to a specific task when you need it. Adapt the examples to your own services, locations and prices rather than copying the sample setup. Before inviting customers to book, follow the checklist and review the journey from their perspective: choosing a location, understanding the booking details and knowing what happens next.