Give owners a useful service menu
Separate bath-and-dry visits, full grooms and shorter appointments. Explain the size or coat criteria used for each option.
Pet grooming appointment booking software
A quick nail trim and a full groom should not occupy identical slots. Help owners choose the right service before dropping off their pet, and give your groomers a clearer picture of the appointments ahead.
A booking day that works for your business
Reserve a realistic amount of time
Set durations around the work you expect. Invite owners to contact you when coat condition or a first visit needs a discussion.
Keep owner bookings in one place
Use client contact details and booking history to handle enquiries and arrange another grooming appointment.
Make grooming choices clear for pet owners
Create separate services for trims, baths and full grooms. Where size or coat type changes the work involved, describe those choices in your service names and set appropriate duration and pricing options for your business.
View feature: Make grooming choices clear for pet owners- Service name
- Bath & full groom
- Service description
- A bath, brush and coat trim. Choose a size option and discuss coat needs with the groomer.
Pricing and duration
- Price option name
- Small dog
- Price
- $45.00
- Duration
- 60 min
- Price option name
- Medium dog
- Price
- $65.00
- Duration
- 90 min
- Price option name
- Large dog
- Price
- $85.00
- Duration
- 120 min
From the first click to a confirmed booking
Choose the right booking
The owner chooses a service and the relevant size or coat option from your menu. Explain what is included and which cases need a quote before booking.
Find a suitable time
They select an available groomer and appointment. Explain drop-off and collection arrangements separately so the reserved slot and the expected pickup time are not confused.
Review the booking details
The client reviews the selected service or space, date, time and price, then provides their contact details. Clear descriptions help them arrive knowing what they have booked and which location to visit.
Complete the booking and payment
When online payments are enabled, collect the deposit or full amount required by your booking settings. Your team can also handle payment from the calendar, including a payment link for a client who is arranging the visit with you.
Prepare for the pets arriving today
Review service choices and allocated grooming time before arrivals. If an owner has chosen the wrong option, discuss the change before proceeding with the visit.
Use previous booking history to help returning owners arrange another visit. Keep pet-specific care instructions and assessments in your own appropriate records.
Illustrative example
Example booking day
| Time | Booking |
|---|---|
| 09:00 | Bath and dry |
| 11:00 | Full groom |
| 14:00 | Nail trim |
Make everyday bookings easier to manage
Reserve time for the groom you expect
Use different durations for short maintenance visits and full grooming appointments. Explain your service criteria so owners can choose an appropriate option before selecting a time.
View feature: Reserve time for the groom you expectGive each groomer an organised diary
Assign services to the groomers who provide them. View bookings by team member to see how quick trims and longer grooms are distributed across the day.
View feature: Give each groomer an organised diaryStay in touch with returning owners
Keep the owner’s contact details and booking history together. Your team can refer to previous services when discussing the next visit or a change to an appointment.
View feature: Stay in touch with returning ownersGive clients a convenient way to pay
Bring payment into the same workflow as the booking. Choose how you collect money for your services or space hire, and explain the payment arrangements before the client commits.
Deposits and online checkout
Let clients pay a deposit or the full booking amount through your online booking portal. State what the payment covers so clients understand the amount they are paying before their visit.
Card payments at reception
Use a supported Stripe Terminal smart reader to collect an in-person card payment for a booking. Reader availability depends on your country and Stripe setup; see the device guide before buying hardware.
QR codes, SMS and email links
Show a payment QR code for the client to scan, or send the payment link by SMS or email. The client opens checkout on their own device, making it useful both at reception and when arranging payment before arrival.
Set up a booking page that reflects your business
Start with the bookings you handle most often. A clear menu and realistic availability help clients make the right choice and give your team a consistent place to manage requests.
- Define service options by the criteria your salon uses.
- Set appropriate durations and assign groomers.
- Explain drop-off, collection and when owners should call first.
Review and share your booking page
Review the client-facing names, descriptions, location, available times and payment settings. Share the booking link from your website and customer communications, and keep the details up to date as your offering changes.
Booking questions, answered
Can prices and durations differ by grooming service?
Yes. Create distinct services or pricing options for the grooming work you offer. Use clear descriptions for size or coat-related choices so owners understand which appointment to select.
Can owners choose their usual groomer?
Yes. Assign services to your groomers, then share your booking page. Owners can select a service, team member and available appointment time.
Can I offer different prices for different pet sizes?
Use clearly named service options with their own prices and durations. Explain your size categories so owners choose the appropriate booking.
Does booking history include a dedicated pet medical profile?
The workflow here uses client details and appointment history. It does not promise dedicated animal health records, breed-based time estimates or an automated care assessment.
Can I keep my existing website?
Yes. Share your WebbyBooky booking portal link from your existing website so clients can choose a service, provider and available time. Keep your business information on your website and use the portal for the booking journey.
Can clients pay online or at the appointment?
With payments configured, you can collect a deposit or full payment online and take booking payments through the calendar. In-person options include supported Stripe Terminal readers and a QR payment page; links can also be sent by SMS or email. Available options depend on your payment setup.
Make your next booking easier to manage
Build your service or space menu, set your availability, and give clients a clear way to book. Start with your everyday workflow and expand as your business grows.