Separate new sets from infills
Help returning clients choose an infill only when it matches your studio’s criteria, with clear guidance in the service description.
Booking software for lash and brow studios
A returning client booking an infill needs a different appointment from someone visiting for a full set. Make the distinction clear on your booking page and organise your lash and brow artists around the services they provide.
A booking day that works for your business
Keep short and long visits distinct
A brow tidy and a full lash set require different slots. Set the duration for each service instead of offering one generic beauty appointment.
Make artist availability easy to find
Let clients choose an artist for the selected service and book while you are occupied with another treatment.
Separate full sets, maintenance and brow appointments
Group lash extensions, infills and brow services into a menu clients can understand. Use descriptions to explain your infill criteria and what each treatment includes, then set the duration and price for each choice.
View feature: Separate full sets, maintenance and brow appointments- Service name
- Full lash extensions
- Service description
- A new set of lash extensions, with classic, hybrid and volume options.
Pricing and duration
- Price option name
- Classic set
- Price
- $80.00
- Duration
- 90 min
- Price option name
- Hybrid set
- Price
- $100.00
- Duration
- 105 min
- Price option name
- Volume set
- Price
- $120.00
- Duration
- 120 min
From the first click to a confirmed booking
Choose the right booking
A client opens the menu and chooses a new lash set, an infill or a brow service. Include your eligibility guidance in the description, such as when an existing set needs a discussion before you can confirm the right service.
Find a suitable time
Clients select a suitable artist and a slot that fits the service duration. Keep any preparation or consultation instructions clear, and arrange changes directly if the client has chosen an unsuitable option.
Review the booking details
The client reviews the selected service or space, date, time and price, then provides their contact details. Clear descriptions help them arrive knowing what they have booked and which location to visit.
Complete the booking and payment
When online payments are enabled, collect the deposit or full amount required by your booking settings. Your team can also handle payment from the calendar, including a payment link for a client who is arranging the visit with you.
Give each artist a clear treatment day
Review full sets and shorter return visits together, with the service name visible against the booking. This helps your team prepare the diary around the time actually reserved.
Use previous booking history as a starting point when a client asks for another appointment. Confirm the service they need now, then share the booking or payment link that matches the agreed visit.
Illustrative example
Example booking day
| Time | Booking |
|---|---|
| 09:00 | Classic full set |
| 11:00 | Lash infill |
| 14:00 | Brow shaping |
Make everyday bookings easier to manage
Make the difference between visits visible
Set separate appointment lengths for a full set, an infill and a brow shape. Clear service names help returning clients choose maintenance appointments without taking a full-set slot.
View feature: Make the difference between visits visibleMatch clients with their lash or brow artist
Assign lash and brow services to the team members who provide them. An artist offering extensions can have a different service list from someone specialising in brow treatments.
View feature: Match clients with their lash or brow artistTake bookings while you are with a client
Share your booking page through your website or social profiles. Clients can read your menu, choose an artist and select an available time while you focus on the appointment in front of you.
View feature: Take bookings while you are with a clientGive clients a convenient way to pay
Bring payment into the same workflow as the booking. Choose how you collect money for your services or space hire, and explain the payment arrangements before the client commits.
Deposits and online checkout
Let clients pay a deposit or the full booking amount through your online booking portal. State what the payment covers so clients understand the amount they are paying before their visit.
Card payments at reception
Use a supported Stripe Terminal smart reader to collect an in-person card payment for a booking. Reader availability depends on your country and Stripe setup; see the device guide before buying hardware.
QR codes, SMS and email links
Show a payment QR code for the client to scan, or send the payment link by SMS or email. The client opens checkout on their own device, making it useful both at reception and when arranging payment before arrival.
Set up a booking page that reflects your business
Start with the bookings you handle most often. A clear menu and realistic availability help clients make the right choice and give your team a consistent place to manage requests.
- Write separate descriptions for full sets, infills and brow services.
- Set service lengths that include the appointment time you actually need.
- Add artist assignments and explain when clients should contact you before booking.
Review and share your booking page
Review the client-facing names, descriptions, location, available times and payment settings. Share the booking link from your website and customer communications, and keep the details up to date as your offering changes.
Booking questions, answered
Can I explain which infill appointment a client should choose?
Yes. Use service names and descriptions to explain your booking criteria. Create different service options where you need different durations or prices; clients select the appropriate option.
Can lash and brow artists share one booking page?
Yes. Add both types of service and assign them to the appropriate team members. Clients choose from your menu and book with someone who offers the selected treatment.
Does the system decide whether an infill is suitable?
Your business decides the service criteria. Explain them in the booking description and ask clients to contact you if they are unsure. The booking system schedules the selected service; it does not assess treatment suitability.
Can an independent lash artist use this?
Yes. Create your own menu and availability and share your booking page with clients. The same service and team structure can support additional artists if you later expand.
Can I keep my existing website?
Yes. Share your WebbyBooky booking portal link from your existing website so clients can choose a service, provider and available time. Keep your business information on your website and use the portal for the booking journey.
Can clients pay online or at the appointment?
With payments configured, you can collect a deposit or full payment online and take booking payments through the calendar. In-person options include supported Stripe Terminal readers and a QR payment page; links can also be sent by SMS or email. Available options depend on your payment setup.
Make your next booking easier to manage
Build your service or space menu, set your availability, and give clients a clear way to book. Start with your everyday workflow and expand as your business grows.