Privacy Policy
Webby Booky ("we," "us," "our") values your trust and is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information in connection with our B2B booking and business management software (the "Service").
1. Information We Collect
We collect the following types of information to provide and improve the Service:
1.1 Business Information
- Name, email address, phone number, and other contact details.
- Company name, business address, and relevant business details.
1.2 User Data
- Information about your employees or clients that you input into the Service, such as appointment history.
- Login credentials and user roles.
1.3 Usage Data
- Logs of activity within the software, such as actions performed by users.
- Performance data, error reports, and other analytics data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve the Service.
- To manage user accounts, permissions, and roles.
- To facilitate payment processing through OPN (formerly known as Omise), a secure third-party payment provider.
- To respond to inquiries, provide customer support, and resolve issues.
- To ensure the security and integrity of the Service.
- To generate analytics and insights to enhance business operations.
3. How We Store and Protect Your Information
We are committed to ensuring the security of your data. We:
- Use encryption to protect sensitive information during transmission and at rest.
- Maintain secure servers and implement industry-standard security measures.
- Limit access to your information to authorized personnel only.
- Regularly monitor and test our systems for vulnerabilities.
4. Data Retention
We retain your information for as long as necessary to:
- Provide the Service.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
You may request deletion of your data at any time, subject to our legal obligations.
5. Your Rights - GDPR & PDPA Data Protection Rights
As a user of the Service, you have the following rights:
- Access: Request a copy of your data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to applicable laws.
- Restriction: Restrict the processing of your data under certain conditions.
- Portability: Obtain a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at support@webbybooky.com
6. Third-Party Payment Processing
We use OPN (formerly known as Omise) to process payments securely. All payment-related data, including billing details, is managed directly by OPN and is subject to theirprivacy policy. We do not store or have access to your payment information, except for basic details required to confirm and verify transaction statuses (e.g., payment success or failure).
7. No Third-Party Sharing
We will not share or sell your mobile information with third parties for promotional or marketing purposes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you through the Service or via email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Webby Booky Co., Ltd
support@webbybooky.com
(+66) 96 080 0012
By using the Service, you acknowledge that you have read and understood this Privacy Policy.